Business Email Habits - Hard to Break?

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http://www.ifmodules.com/blog/2009/04/email-habits/

New mbox Format for Exporting Email

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http://www.ifmodules.com/blog/2008/12/mbox-email-export/

Keeping eMail Manager Secure with Housecleaning

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www.ifmodules.com/blog

More Housecleaning Tips for eMail Manager

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Managing Autoresponders in eMail Manager v4

eMail Manager can be configured to send autoresponder emails, automatically, based on specific rules or folders. These can be very simple ( e.g. Thank you - received your email and will respond.) or quite complex (e.g. Using macros in the subject or body). The message immediately provides information to the prospective customers and provides a bit of cushion for the next followup. 

In eMail Manager v4, autoresponders can be enabled or disabled by marking (or unmarking) the checkbox. This is helpful if you want to temporarily deactivate the Autoresponder without deleting its content. 

Autoresponders can be configured in a specific folder or as an action to a rule. 1.) For Folders, go to Maintenance>Folders. Click on the Folder you want to edit. Scroll down to the Autoresponder box and enter the From, Subject and Body. Click on update. 2.) To configure Rules, go to Maintenance>Rules. Click on the Rule you want to edit. Enter the autoresponder form data. The autoresponder will be sent to email originators that match the rule criteria.

Address Book Matching Rule

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Reminder: New URL for eMail Manager Customers

Several weeks ago we migrated the service to a new data center. The old server has been providing redirections from the old service URL to the to the new service URL. We want to remind all of our customers to use their new URL as well as to update their bookmarks to the new service URL.

The new arrangement has improved some performance issues and will allow for future growth.

eMail Manager Links to Third Party Applications

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Need a Quick Search?

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Manage Sales Leads: Website to eMail Manager

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Assign Emails Quickly in eMail Manager

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Manage References and Categories in eMail Manager

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Securely Managing Email with Passwords

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Spam and Email Management - An Oxymoron?

To many, the words spam and email management are two terms no one wants to see in the same sentence. No doubt, an oxymoron! Not only is spam a nuisance, but it is the catalyst for worms and viruses and the source of millions of lost dollars. So what do you do?

If you are using IFM eMail Manager, here are a few reminders to keep spam at bay:

Start With The Accounts Tab
Spam can be managed for each Account. From the Maintenance menu, click on Accounts. Choose the account you wish to edit. Spam Handling is located at the bottom of the form.

What To Do With Emails Tagged as SPAM
You can select to delete spam or automatically move it to another folder for further investigation. We use a Junk or Spam folder for this. The emails within that folder can be bulk deleted in only a few steps.

Setting SpamAssassin Scores
Incoming emails are filtered using SpamAssassin. Detected spam can be auto deleted or moved to a folder for further investigation. Using a wide range of tests on the header, body and text of the email, SpamAssassin assigns a number on a scale of 1 to 10. Emails receiving a 5 or above, as a standard, are considered Spam. However, if you find that incorrect emails are being sent to your Spam folder (or other action selected), you may want to increase the rating. The higher the rating the more likely it is that the email is Spam.

Using Rules for Further Filter Spam
A new eMail Manager feature allows users to select a rule to process incoming emails, before SpamAssassin, in order to identify any email that might look like spam, but is not. These emails can be routed to a separate folder so that users do not lose any ligitimate emails. Basically, the rules look for keywords (that you set) within the email that might make it valid.

Built-in Virus Protection
Because eMail Manager is a web application (built with open source tools), it is less susceptible to viruses and worms. It also has a built-in feature that tags potential viruses and defangs executable files (which are often a disaster waiting to happen).

Managing Users with eMail Manager

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http://www.ifmodules.com/blog/2007/03/email-users-signatures/

Evenly Distributing Emails using Rules Management

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http://www.ifmodules.com/blog/2007/02/rules-email-distribution/